Due to Covid – 19, there may be a delay in response times. We ask that you please review our FAQs before contacting us. We apologize for any inconvenience this may cause and appreciate your patience.
How can we help you?

Tracking your Order

The easiest way to retrieve your tracking number is to log into your account or fill out the Track Order form located at the top of this page. There you will be able to review your order information.

Due to unforeseen circumstances, we are experiencing delays with final delivery in some areas of the United States. Please allow an additional 2 business days from the time of your original estimated arrival date for final delivery.


When will my Order Arrive?/Shipping Time

Most approved orders are shipped within one business day, unless noted on the product page or in an exception below. If your order is approved after 1PM EST Monday through Friday, on Saturday and Sunday, or during government and select religious holidays, your package will be processed the next business day. The time it takes to receive your package varies depending on the shipping method you choose. For example, if you choose an item that usually ships in 1 business day, allow about 1 day for processing/packaging and 3 business days for transit. Another example is if you order on Saturday or Sunday, your package should be processed on Monday. Please, refer to product page details for estimated processing times. Restrictions that apply to standard shipping are listed below:

  • APO/FPO and PO Box addresses will be automatically defaulted to our USPS option as these addresses do not have expedited shipping available. The cost is still just $4.99 on any size order. However, most of our shipments require a physical address as they are delivered by FedEx.
  • Some rural route addresses are excluded from our expedited shipping (carriers charge extra fees for remote locations). In these cases, the customer will be notified if your address is excluded in the expedited services.
  • Inclement weather, operational/mechanical failures by the delivery service, and other unpreventable delays out of the control of SportsMemorabilia.com, these conditions are not the responsibility of SportsMemorabilia.com.
*Orders are approved once payment has been received and all shipping and billing information has been verified. This process is usually automatic, but under extenuating circumstances may take up to three business days. We have the right to cancel any order at its discretion.

If you are still unable to locate your order, please Contact Us and confirm your shipping address as well as if you would like a replacement or refund for your lost package.