Due to Covid – 19, there may be a delay in response times. We ask that you please review our FAQs before contacting us. We apologize for any inconvenience this may cause and appreciate your patience.
How can we help you?
Gift Card Frequently Asked Questions
How can I buy a Gift Card?
Gift Cards can be purchased and redeemed online. eGift Cards are sent to recipients via email and plastic cards will be mailed, which can take up to 3-10 business days for delivery
Can I load any amount to a Gift Card?
Gift Cards can be purchased in the following denominations: $10, $20, $25, $50, $75, $100, $150, $200, $250, $500
Will my Gift Card ever expire or lose value?
Our Gift Cards never expire or lose value
How many Gift Cards can I redeem per order?
You can only redeem up to 10 gift cards per order
What can I do if I have an issue with receiving or redeeming my Gift Card?
PleaseContact Usand a Fan Advocate will be more than happy to investigate
Can I replace a lost or stolen Gift Card?
Unfortunately, we are not responsible for lost or stolen gift cards and cannot replace them
How can I check my Gift Card balance?
You can look up your Gift Card balance by visiting the Gift Card landing page. Simply visit our website, click the Gift Card tab at the bottom, then type your Gift Card number and pin within the "Check Your Gift Card Balance" section
Can I redeem my Gift Cards for cash?
Our Gift Cards are non-transferable, non-refundable and are not redeemable for cash, unless required by law
I have multiple Gift Cards; Can I combine them?
We cannot combine them, but you can redeem up to 10 Gift Cards per order
How can I redeem my Gift Cards?
Redeeming a Gift Card is simple:
Shop online and select the items you wish to purchase
When you're ready to checkout, click "Shopping Cart"
Proceed through the checkout process
Click the field labeled "Gift Card/eGift Card" on the payment page at the final step of checkout
Enter your Gift Card number, select "Apply", then enter your unique PIN (codes are case sensitive)
Note:Some Gift Cards may not include a PIN and will not be required to enter one at checkout
Click "Apply" and then you will see you Gift Card amount deducted from your merchandise total