How Will My Order Ship and Shipping Methods
We use a variety of trusted carriers in order to ensure products ship quickly and safely. These include:
To ensure quickest delivery, your order will ship from the nearest of our 100 plus shipping facilities. If the closest facility does not have the particular item you ordered in stock, your order will ship from the next closest location. In some instances, you may receive multiple packages if your order included more than one item. Although multiple packages may be shipped, you will only be charged for one shipping charge.
If the customer chooses to ship to an address that is not the billing address, the customer agrees that delivery confirmation without signature is sufficient to prove the item was indeed delivered to the recipient.
Most orders above $1000.00 will require a signature upon delivery. Please, be aware you may need to sign for your package(s) when they arrive.
We realize some customers may need to ship their item to a hotel. Shipments cannot always be guaranteed on a specific date, so please take the appropriate measures to ensure your delivery to a hotel is possible. Once the item is shipped, the customer must accept responsibility to then receive the package from the hotel. If the customer has left the hotel and cannot receive the item, they must make arrangements with the hotel to receive the item. We will not assume any responsibility after the package is signed for at the hotel; any shipping expense thereafter will be the sole responsibility of the receiver.
If an address is entered wrong at checkout, or the receiver misses 3 delivery attempts by FedEx/UPS, and the product is returned to our warehouse, the true FedEx/UPS shipping charge will be assumed by the customer for reshipping (any promotional shipping charges do not apply towards reshipping). This payment must be made before an item is reshipped. If the address is entered without the correct apartment or suite number FedEx/UPS/USPS needs to deliver the package, or the customer requests a different delivery address post-shipment; a delivery intercept fee may need to be paid (this is a policy of FedEx/UPS and we cannot assume extra shipping charges for an incomplete address, this charge is $16).
Usually, ship within 3 business days after the signing is completed. Please, note that signing dates are subject to change at the athlete's discretion and pre-order items are non-refundable