Shipping Policy

TRANSIT SERVICE:

  GROUND

FREE *

  GROUND

$4.99 †
  3-DAY

$12.99
  2-DAY

$18.99
  OVERNIGHT

$24.99
  CANADA

$24.99
  INTERNATIONAL

$39.99

* Free shipping on select items, within the continental US.
† Promotional shiping rates apply to orders $50 and above, within the continental US.

Exceptions to promotional shipping:

Orders that exceed 10 pounds or considered "over-sized" by UPS standards are considered overweight and not eligible for promotional shipping and will charged discounted UPS rates.

Framed jerseys are oversized and overweight.  A flat ground shipping cost of $39.95 will be applied to each jersey in your cart.

 

Delivery Times

If your order ships on this day:
Mon
Tues
Wed
Thu
Fri
Sat
Sun
Ship via: Receive order on this day:
Ground 3-5 business days
Three Day Thu Fri Mon Tue Wed Thu Thu
Two Day Wed Thu Fri Mon Tue Wed Wed
Next Day Tue Wed Thu Fri Mon Tue Tue

Next Day Air - Sat Delivery (request/confirm by phone)

NA NA NA NA Sat NA NA
 *ground delivery usually takes 3-5 business days in transit              

*Please note processing times of items are in addition to transit time.  Processing times are found on the product page of each product.

 

 

 

 

 

 

 

 

 

 

*Orders weighing over 10lbs or classified as "over-sized" by UPS will be charged a discounted UPS rate and no extra handling.  Simply enter your zip code at checkout and the exact shipping value will show.

 

Shipping Time/Expedited Shipping   

Most approved* orders are shipped within one business day, unless noted on the product page or in an exception below.  If your order is approved after 2 p.m. EST Monday through Friday, on Saturday and Sunday, or during government and select religious holidays, your package will be processed the next business day. The time it takes to receive your package varies depending on the shipping method you choose, for example, if you choose an item that usually ships in 1 business day, allow about 1 day for processing/packaging and 3 business days for transit.  Another example is if you order on Saturday, your package should be processed Monday. Some processing exceptions are noted below:

  • All Highland Mint Photomint products are unique and made to order.  They take an average of 7 business days to manufacture prior to shipping.
  • Framed items usually take 3-5 business days to go through the framing queue before shipping.  Our framing option offers professional style framing and matting.  The same policy applies to framed collage items and specialty pieces (game used equipment plaques like pieces of a ball/car/track/uniform and dirt collages).  Framed items are custom orders cannot be cancelled items once the item is in the framing queue as materials are already being cut.
  • FanMats products are made to order and can take up to 7-10 business days.  Vinyl carmats may take longer than 7-10 business days.
  • All Tennis Ball Shadowboxes are unique and made to order.  They take 7-10 business days to manufacture prior to shipping.
  • Team logo display cases are made to order and usually take 3 business days to manufacture before shipping.
  • That's My Ticket custom ticket frames have a build time of about 21 business days.

Restrictions do apply to our standard shipping. They are listed below:

  • APO/FPO and PO Box addresses will be automatically defaulted to our USPS option as these addresses do not have expedited shipping available. The cost is still just $4.99 on any size order*.  However, most of our shipments require a physical address as they are delivered by UPS.
  • Some rural route addresses are excluded from our expedited shipping (carriers charge extra fees for remote locations). In these cases, the customer will be notified if your address is excluded in the expedited services.
  • Inclement weather, operational/mechanical failures by the delivery service, and other unpreventable delays out of the control of SportsMemorabilia.com, these conditions are not the responsibility of SportsMemorabilia.com.

*Orders are approved once payment has been received and all shipping and billing information has been verified. This process is usually automatic, but under extenuating circumstances may take up to three business days.  SportsMemorabilia.com has the right to cancel any order at its discretion.  Due to purchasing directly from the source of an athlete's signing company, and in some cases exclusive carrier, prices may fluctuate and are not guaranteed as prices are based on wholesale costs from that particular supplier.

Shipping Method

We use a variety of carriers in order to ship packages as quick as possible. These include:

  • UPS - used most often and preferred.  If you input a PO Box address please have an physical address available incase the package can only be delivered UPS.
  • FedEx - alternate method to UPS and used by few shipping locations.
  • USPS - usually used for standard orders under $25 dollars.

International Orders

Almost all of our products are available for international shipping. If you need assistance, please contact customer service by calling 800-689-2001 or emailing support@sportsmemorabilia.com.  International imports usually require the payment of brokerage, duties and/or taxes to the destination country; any duties and taxes assessed are the sole responsibility of the customer.  Any brokerage, duties or taxes charged back to SportsMemorabilia.com  due to non payment or refusal will be charged to payment method used by the customer.  When ordering from outside the US, the customer accepts full responsibility for such duties and taxes.   Please note international orders may have a longer processing time than domestic orders.  Expedited services are available but only upon request by phone, true shipping charges will apply.

Multiple Item Orders

To ensure quickest delivery, your order will ship from the nearest of our 100 plus shipping facilities.  If the closest facility does not have the particular item you ordered in stock, your order will ship from the next closest location.  In this instance, you may receive multiple packages if you ordered more than  one item.  Although multiple packages are being shipped, you will only pay one shipping charge.

* SportsMemorabilia.com makes every effort to keep your favorite items in stock and shipped fast.  Sometimes when an item with a particular certification has been sold out or cannot be shipped for a reason uncontrollable to us, the same item will be sent with an alternate certification.  ALL ITEMS on SportMemorabilia.com's site are GUARANTEED authentic and every certificate has equal reputability.  We only carry items certified by trusted, reputable memorabilia companies which have passed our strict vendor guidelines.  If you are a collector interested in purchasing items with a specific certification, please let one of our specialists know and we will be glad to assist you.

Shipping to an address other than billing address: If the customer chooses to ship to an address that is not the billing address, the customer agrees that UPS delivery confirmation without signature is sufficient to prove the item was indeed delivered to the recipient.

Signature Required Deliveries: Most orders above $500 will require a signature on delivery.  Please be aware you may need to sign for your package(s) when they arrive.  

Shipping to a hotel: We realize some customers may need to ship their item to a hotel.  Shipments can not always be guaranteed on a specific date, so please take the appropriate measures to ensure your delivery to a hotel is possible.  Once the item is shipped, the customer must accept responsibility to then receive the package from the hotel.  If the customer has left the hotel and cannot receive the item, they must make arrangements with the hotel to receive the item.  We will not assume any responsibility after the package is signed for at the hotel.  Any shippnig expense there after will be on the account of the receiver.

Shipping address key-in error and receiver unavailable:  If an address is entered wrong at checkout or the receiver misses the 3 delivery attempts by UPS, and the product is returned to our warehouse, the true UPS shipping charge will be assumed by the customer for reshipping (promotional $4.99 shipping does not apply for reshipping).  This payment must be made before an item is reshipped.  If the address is entered without the correct apartment or suite number UPS needs to deliver the package, a delivery intercept fee may need to be paid (this is the a policy of UPS and we cannot assume extra shipping charges for an incomplete address, this charge is $12). 

Pre-Order Items: Usually ship about 3 business days after the signing is completed.  Please note that signing dates are subject to change at the athlete's discretion.  The customer should understand that pre-order items non-refundable as quantity signed are based on pre-orders.

Cancelled orders/Refunds:  Refunds may take up to 10 business days to process.  If you believe you have not received your refund please contact support@sportsmemorabilia.com.  If you would like to cancel an order please call 1-800-689-2001.  If this number is busy or you get a voicemail please leave your order # and name along with cancelation request.  IN ADDITION to a voicemail, please also email support@sportsmemorabilia.com.  A cancelation request will be submitted to the shipping warehouse, but does not guarantee cancelation.  Please obtain a cancelation confirmation number when an agent confirms your cancelation.

Complete SportsMemorabilia.com Policies Page

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